Scheduling Details

Location

Location

We currently serve all clients via online Telehealth visits.

Appointment Etiquette

Appointment Etiquette

For your telehealth visit, please log in to your client portal by the time listed in your appointment confirmation. We have detailed how-to instructions & video for desktop/android as well as iphone/ipad. We ask you to test your setup before your visit. Prior to your appointment, make sure you’ve completed your online intake form(s) before entering the online waiting room. The day of your appointment, please set aside two hours to nurture yourself – including the 15 minutes before and after your phone appointment. We encourage you to:

  • find a quiet place to relax
  • calm yourself with soothing music
  • grab a glass of water
  • have a pen and paper out
  • leave time after your appointment to schedule your next appointment and order any needed supplements.

No-Show & Late Arrival Policy

If you are 15 minutes or more late to the online waiting room, your appointment will need to be rescheduled and you will be charged in full. Missed appointments will be charged in full to the credit card with which the appointment time was held.  Members forfeit their appointment for that cycle.

Late Cancellation Policy

All visits: We require 72 hours (3 days) notice to cancel or move an appointment. Appointments cancelled or moved within the 72 hour window will lose their non-refundable booking deposit as the late cancellation fee.  Please click the Schedule an Appointment button to see current pricing.

Membership

In order to best support you, it is ideal to see your Naturopath on a regular basis. To meet your wellness goals it is beneficial to have a regular and long term relationship. Therefore to make this financially feasible for a larger percentage of clients, we also offer an optional membership plan. It’s our way of saying ‘thank you’ for your commitment to life-long health.